Support & help.

Real humans answer this — usually the same day. This covers the web app, the iOS app, and the Android app.

Common questions

• I can't log in. AI Office uses your company's Google sign-in — make sure you're signing in with the Google account your admin invited, not a personal one. If you were removed from the team, your admin can re-invite you.
• Push notifications aren't arriving on my phone. Check Settings → Notifications → AI Office is allowed, and that you granted the permission prompt on first launch. If it's still not working, email us — this is an active area we're improving.
• The camera or photo upload isn't working. Confirm AI Office has Camera and Photos permission in your phone's Settings, then force-quit and reopen the app.
• I found a bug or something looks wrong. Email us a short description, what you were doing, and a screenshot if you have one — that's usually enough for us to reproduce and fix it fast.
• I want a feature, or something isn't working the way my business needs. Tell us — most of what's in AI Office today started as a contractor's email like that.

Billing

Subscription and billing questions go to the same email above, or to your account's billing contact in Stripe. AI Office does not sell anything through the App Store or Google Play — your subscription is billed directly, outside either app store.

Reporting a security issue

If you've found a security or data-privacy issue, please email office@contractoraioffice.com directly rather than filing it publicly — we respond fast and credit responsible disclosure.